Woman in camel wool coat and man in navy overcoat, autumn street Woman in camel wool coat and man in navy overcoat, autumn street

Fashion for women and men

Free shipping across Canada · 30-day returns

Women

Men

About Welson Gray

Welson Gray is an online fashion store for women and men. We choose pieces that are easy to wear and easy to combine: coats and jackets, knitwear, dresses, shirts, trousers and everyday essentials.

Free shipping across Canada, a 30-day money-back guarantee and a customer service team that usually replies within 24 hours on business days.

Frequently asked questions

Do you offer free shipping?

Yes. Shipping is free on all orders within Canada, with no minimum order value.

How long does shipping take?

Orders are processed within 1 to 3 business days and delivered within 5 to 7 business days after dispatch, so 6 to 10 business days in total.

How can I track my order?

You receive a tracking number by e-mail as soon as your parcel ships. Follow it on our Track Your Order page.

Can I return items?

Yes. Return any unworn item with the tags attached within 30 days of delivery for a full refund of the item price, sale items included.

Is return shipping free?

Return shipping for a change of mind is paid by the customer. If we sent a wrong, damaged or faulty item, we cover the costs.

How do I choose the right size?

Every product page has a size guide with measurements. Between two sizes? We recommend the larger one.

Is my payment secure?

Yes. Payments are processed by certified payment providers over an encrypted connection; we never see or store your full card details.

Can I cancel my order?

Yes, free of charge within 24 hours of placing it, as long as it has not shipped. E-mail us with your order number.

What if I receive a damaged or incorrect item?

E-mail us within 30 days with your order number and a few photos; we send a replacement or refund you in full.

How can I contact you?

E-mail info@welsongray.com or use our contact form. We are available Monday to Friday, 9:00 AM to 5:00 PM (Eastern Time) and usually reply within 24 hours on business days.